Montana-Dakota Utilities is warning its customers about a utility scam that has hit parts of its service territory. Customers have been receiving calls from someone representing themselves as a utility company representative and stating that if you do not pay your utility bill immediately over the phone, your utility service will be disconnected.
Montana-Dakota Utilities does not operate in that manner. If you receive such a call, hang up and call us at 1-800-638-3278 and let us know you received the call. Customers should not share information such as credit card or checking account numbers with individuals who contact them in this manner.
Representatives of Montana-Dakota Utilities will always have your utility account number, we will never insist that you use a prepaid debit card to make your payment, and we only send disconnection notices by U.S. mail. Any personnel in the field to carry out a disconnection will have a company ID and will present it upon request. Additional information is available on our website: www.montana-dakota.com